Turbotax stimulus issues5/1/2023 "We immediately deposited millions of stimulus payments to customers' bank accounts and onto our Emerald Prepaid Mastercard yesterday, and all direct deposits are being processed." Those who are told they are not receiving a payment or that their payment status is unavailable when accessing the Get My Payment tool can check their eligibility using the 2020-2021 Stimulus Check Calculator found at the Intuit website or see the IRS website for more information on eligibility."The IRS determines where second stimulus payments were sent, and in some cases, money was sent to a different account than the first stimulus payment last spring," H&R Block said in a statement. "If your payment was delivered to a prepaid Turbo VisaDebit Card and you no longer have it, we'll help you get a replacement card at no cost," Intuit adds. The IRS is unable to change any user's payment details, including bank account or mailing information. "For people who received a partial Economic Impact Payment, they can take the Recovery Rebate Credit for any remaining amount they're eligible for by completing line 30 of the 2020 Form 1040 or 1040-SR."īoth the IRS and Intuit advise that customers should check the Get My Payment tool on the IRS website to verify where their stimulus check was deposited or mailed. "The credit is figured like the Economic Impact Payment, except that the credit eligibility and the credit amount are based on the 2020 tax year information, including income. The IRS also said in its Monday statement: "While the IRS is exploring options to correct these payments, if you have not received your full payment by the time you file your 2020 tax return, you may claim the Recovery Rebate Credit on your tax return. The Intuit website notes: "For those eligible but who don't receive the payment for any reason, it can be claimed by filing a 2020 tax return in 2021." We are partnering with the IRS to help taxpayers receive their payments as quickly as possible," the spokesperson added. "We know how important these funds are for so many Americans and that everyone is anxious to get their money. "While the IRS is exploring options to correct their issue, they have stated that this may cause a delay in stimulus payments for some. As part of the income tax filing, the IRS receives accurate banking information for all TurboTax filers who receive a tax refund, which the IRS can use to deposit stimulus payments. Speaking to Newsweek, a spokesperson for Intuit said: "The IRS is the sole party with the ability to determine eligibility and distribute stimulus payments. Lots of folks seeing bank account numbers they don't recognize on the IRS site - this is why," the user added. "Apparently HR Block/Turbo Tax create a temp bank account to process your fees from your return, I think. Why this happened when the IRS had most DD info on file, I have no idea." User a freelance writer, tweeted: "If you used Turbo Tax or HR Block and had your filing fees deducted from your return, the IRS probably sent your $600 to them instead. Adaora Okoli, an internal medicine resident physician at Tulane University, tweeted: "Apparently, the IRS screwed up stimulus deposits for people who filed with TurboTax and got their filing payment deducted from their tax return." Several users took to social media to voice their concerns.
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